We will issue a full refund for the price you paid for the item. Please note that we reserve the right to send back items to you that have been returned to us after 30 days.
If you are thinking of returning an item:
Please send items to:
Cool Clobber Returns
1 Croft Street,
This returns policy does not affect your statutory rights.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If a refund is due to be processed, a credit will be made to your original payment method within 2-5 working days.
If after 5 working days you haven’t received your refund, we recommend you first contact your bank as there is often a processing time before your refund is officially posted. Alternatively, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
When you return an item to us, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and if you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping an item over £75, we strongly recommend using a trackable shipping service or purchasing shipping insurance.